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Business Intelligence Manager

Who We Are

Founded in 1991, Docutech offers a wide range of document technology solutions for mortgage, home equity, and consumer lending from document generation to eDelivery, eSign and print fulfillment. Docutech sets the standard in providing market-proven technology and unrivaled customer service to our clients, their workforce and their clients. Docutech’s knowledge and solutions empower lending professionals to efficiently produce accurate loan packages in all 50 states to ensure compliance with constantly changing laws and regulations. 

 

Who We Are Looking For

The Manager, Business Intelligence is chartered with driving growth and profitability through informing and optimizing enterprise business processes to be more scalable, analytically robust, and increasingly data driven. The Manager, BI works effectively with all aspects of the business at multiple levels to design, develop and deliver accurate, actionable analyses and insights. This role is expected to lead and engage in sophisticated analyses including product development, sales and margin forecasting for driving informed decisions on effectiveness/performance, pricing and revenue management, marketing, and operations. This position will lead the development and delivery of key business reporting processes, metrics and KPIs to inform/identify opportunities and risks as well as achieve financial objectives.

  

How You Can Help Us Grow

  • Lead initiative to identify and build KPIs that drive operational success towards strategic goals.
  • Lead the development and distribution of reports, metrics, dashboards, and self-service tools utilizing spreadsheets, databases, and reporting software to design and generate powerful business insights
  • Effectively present recommendations to all levels of management using various modes of communication/presentation
  • Guide and direct the technical work in the enterprise data warehouse by acting as the product owner/manager representing the analytical and data reporting needs of the end users
  • Partner in refining forecasting methodologies and operating mechanisms to continuously improve forecast accuracy
  • Identify and prioritize analytical gaps between the current state and industry best practices; propose and implement quick wins to demonstrate competency and generate immediate business value
  • Build relationships with key leaders, management and investors.
  • Liaise and attend meetings with other Docutech functional areas necessary to perform duties and aid business and organizational development.
  • Manage project timelines and report on/provide regular status updates to management.

 

Your Background

Education & Experience: Bachelor's degree in business, mathematics or computer science and 10 years of experience in building data models and managing business analytics in a growing and agile environment.  Experience with managing or executing business reporting functions, and with creating metrics and reports that demonstrably drove operational actions.  Understanding of data warehousing, data modeling and ETL concepts preferred; familiarity with Big Data, and with databases such as MS SQL Server, Oracle, MySQL etc.

 

Skills: Expert knowledge of building key business metrics that create awareness, influence decision making and drive success towards strategic goals.  Strong analytical and organizational skills are vital in addition to the following skills:

  • Lead the development and distribution of reports, metrics, dashboards, and self-service tools utilizing spreadsheets, databases, and reporting software to design and generate powerful business insights
  • Effectively present recommendations to all levels of management using various modes of communication/presentation
  • Guide and direct the technical work in the enterprise data warehouse by acting as the product owner/manager representing the analytical and data reporting needs of the end users
  • Excellent verbal and written communication skills
  • A team player and leader with a winning attitude
  • In-depth experience and knowledge of statistical software
  • Ability to multi-task while meeting strict deadlines
  • Strong worth ethic to drive projects and tasks and the ability to motivate the organization

 

What We Offer

Our environment is a fast paced, results driven office setting. We value employees who perform with minimal supervision and who are team players. While we constantly strive for great results we also value work-life balance. We are industry leaders and we recognize this is a reflection of our employees.

 

  • A culture that values opportunity for growth and development
  • Competitive base pay
  • Comprehensive medical and dental benefits
  • 401(k) plan with company match
  • Generous time off
  • Health and wellness programs
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