Who We Are
Founded in 1991, Docutech offers a wide range of document technology solutions for mortgage, home equity, and consumer lending from document generation to eDelivery, eSign and print fulfillment. Docutech sets the standard in providing market-proven technology and unrivaled customer service to our clients, their workforce and their clients. Docutech’s knowledge and solutions empower lending professionals to efficiently produce accurate loan packages in all 50 states to ensure compliance with constantly changing laws and regulations.
Who We Are Looking For
The Implementation Analyst is responsible for the successful implementation of new and existing client projects. This role is responsible for the planning and on-going management of assigned projects in addition to ensuring accurate communication across all stakeholders including all Docutech internal teams as well as external LOS partners and clients. Further, this role will be responsible for the initial ConformX/InformX setup and client kickoff calls; will provide troubleshooting support during the testing phase and will maintain the highest levels of customer service throughout the project lifecycle.
How You Can Help Us Grow
Expert knowledge of client software implementation processes and experience in mortgage and consumer lending is required. Strong analytical and organizational skills are vital in addition to the following skills:
What We Offer
Our environment is a fast paced, results driven office setting. We value employees who perform with minimal supervision and who are team players. While we constantly strive for great results we also value work-life balance. We are industry leaders and we recognize this is a reflection of our employees.